Refund policy

We do not offer exchanges or refunds. We do our best to describe the products as accurately as possible. If you have any questions, you are welcome to contact us at info@monchapo.com before placing an order.

However, in the unlikely event that your package is damaged in transit, we'll be happy to make an exchange and cover the shipping costs. To do this, you will need to contact us by email before returning your merchandise and provide us with proof of shipment within 7 business days of receiving your package.

 

  • No returns or exchanges for boxes left outside and wet in the rain

 

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